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TRX Support

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OUR GUARANTEE

Na TRX, garantimos 100% de desempenho dos nossos produtos. É por isso que temos uma garantia de satisfação de um ano com devolução de 100% do dinheiro e garantia de troca limitada de um ano em caso de defeitos nos materiais ou na fabricação, embora isso seja improvável.

Aprovado pelo cliente

We've taken every step to protect you while you shop on TRXtraining.com and have the Bizrate e Better Business Bureau customer satisfaction scores to prove it.

Política de devolução

Once submitted, orders can't be cancelled or refunded until you've received your shipment. We have a one-year, 100% money-back, satisfaction guarantee and a one-year limited replacement warranty in the unlikely event of defects in the product's materials or manufacturing. Caso esteja insatisfeito com o nosso produto TRX, envie-o para troca ou reembolso. It's that easy. Please note: due to the nature of our Instant Video Downloads, they are final sale and cannot be returned. To return or exchange your TRX product, please give our Customer Service Team a call at 888.878.5348 (US) or 415.655.4740 (international), or email customerservice@trxtraining.com. They will give you an RA# and directions for sending the product back to us. Os custos de envio para devolução ou troca do produto são de responsabilidade do cliente. Please be sure to write the RA# on the outside of your package and ship it within 14 days of receiving your RA # to the following address*:

TRX Training RA#_______
1477 E. Cedar St
Unit F
Ontario, CA 91761

*IMPORTANT: Packages that arrive without the RA# on the outside will be refused and sent back. Perguntas sobre a nossa garantia? Clique aqui

Safe Technology

Our secure socket layer (SSL) software is the industry standard for security and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as it travels over the Internet.

Safe Shopping Guarantee

Pela Lei de Faturamento de Crédito Justo ("Fair Credit Billing Act" - FCBA), seu banco não pode responsabilizá-lo por mais de US$ 50,00 por custos devido a fraudes. If it holds you liable for any part of the $50.00, TRX will cover it. Of course, the liability has to have been the result of unauthorized use of your credit card from purchases made at TRXtraining.com while using the secure server.

In the unlikely event of unauthorized use of your credit card, you must notify your credit card provider in accordance with their rules and procedures.

Política de Privacidade

TRXtraining.com respects your privacy and is committed to protecting it. For more detail, please see our Privacy Policy.